Customer Support
Contact Support
Need help with Koolooma?
General Support
Email us at support@koolooma.co.za.
For faster support, please include:
- your account email;
- the issue you are experiencing;
- the page or feature involved;
- screenshots if available;
- your browser and device type.
Billing Issues
For billing, subscription, cancellation, or refund questions, please visit our Billing Help page or email us directly.
Rights, Abuse, or Safety Reports
If you believe content generated on Koolooma infringes your rights, imitates your voice, misuses your brand, or violates our policies, please contact us immediately at abuse@koolooma.co.za.