Customer Support

Help Centre

Find help with billing, refunds, subscriptions, account support, and safe use of Koolooma.

Billing Help

Learn how subscriptions, renewals, cancellations, failed payments, and plan limits work.

Understand when refunds may be approved or declined for digital usage-based services.

Get help with your account, billing, dashboard access, or content safety concerns.

Koolooma does not support public voice cloning, impersonation, deepfakes, spam, or unlawful content. Report safety concerns through Contact Support.